Equifax responds to confusion surrounding a massive security breach affecting 143 million customers

pulse

September 10, 2017 8:28 AM

The credit-monitoring agency said problems with a website established for customers to see if they were affected by the hack had been fixed.

Equifax on Friday responded to concerns surrounding the massive security breach it announced a day earlier.

The credit-monitoring agency said problems with a website established for customers to see if they were among the 143 million affected by the hack had been fixed.

The company said it made three key adjustments to handle the aftermath of the breach:

ZDNet security editor Zack Whittaker noted there was still one problem with the website. Entering "Test" in the last name field and "123456" as the last six digits of the Social Security number prompts the system to tell you you are among those impacted by the breach.

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On Thursday, the company said criminals had accessed details including names and Social Security numbers. Credit card numbers for about 209,000 people, and certain documents for another 182,000 were also accessed.