Woman claims Alaska Airlines subjected her family to 'horrible treatment' after her brother with Down syndrome was kicked off a flight for vomiting a small amount (ALK)

pulse

April 6, 2018 5:23 PM

A woman claims Alaska Airlines mistreated her family after kicking her brother off a flight for vomiting a small amount.

A woman, Meaghan Hess, claims her family was mistreated after they were removed from an
After Hess' brother Patrick, who has Down syndrome, vomited "a small amount," he and his parents were removed from the flight and rebooked on a flight for the next morning.
The airline reportedly didn't offer to help pay for lodging for the night and told the family that they should have been charged for their rebooked flight.

A woman claims her family was mistreated after they were removed from an Alaska Airlines flight on Monday, according to NBC News.

Meaghan Hess told NBC News that her parents were traveling with her teenage brother, Patrick Hess, when the incident occurred. Shortly after boarding flight 779 from St, Louis to Seattle, Patrick, who has Down syndrome, vomited "a small amount," Hess, who was not traveling with her family at the time, said.

The family was then removed from the aircraft and booked on a flight for the next morning, but the airline reportedly failed to offer to help pay for lodging for the night, Hess claims. An airline representative reportedly later told the family that they should have been charged for the rebooked flight.

Hess told NBC that she thought the airline's conduct amounted to "disability discrimination," and later said on Twitter that she was more bothered by how the airline treated the family after they left their original flight than by the fact that they were removed.

Hess told NBC News that the airline left her family "

The airline reportedly upgraded the family to first class for their flight home.

The airline's contract of carriage says that it has the right to refuse transport to "

pulse