ADVERTISEMENT

Facebook COO Sheryl Sandberg says a phone call with Mark Zuckerberg after her husband's death changed her leadership style

Sheryl Sandberg said Mark Zuckerberg was so accommodating during her period of grief that it changed her management perspective.

Sandberg, pictured with Zuckerberg, couldn't make it through her first day back at work.

After her husband, Dave Goldberg, died unexpectedly in 2015, Facebook COO Sheryl Sandberg sought the insight of grief counselors, who told her she should return to the office 10 days afterward to see if her work would serve as a welcome distraction.

ADVERTISEMENT

She dropped off her kids at school and lasted about four hours at Facebook.

"As far as I could tell, it was a total disaster," Sandberg told the media mogul Oprah Winfrey for an upcoming episode of Winfrey's "SuperSoul Sunday." The Oprah Winfrey Network shared a preview clip with Business Insider.

Sandberg said she had trouble focusing, rambled, and even fell asleep in an executive meeting. That night, she called Facebook CEO Mark Zuckerberg to tell him: "Maybe it's too soon. I made a total fool of myself."

ADVERTISEMENT

Sandberg told Winfrey he replied with, "Lots of people sleep in meetings!" He added, "But I think you made a really important point today," and noted what it was. He told her she could choose to return whenever she was ready but that he wanted to let her know she helped the team even during her difficult first day back.

"It was the nicest thing anyone could have done," she said.

Sandberg later saw this phone call as a teaching moment. She eventually compelled Facebook to double its bereavement-leave period, to up to 20 days, but she told Winfrey she also knew the importance of small gestures. She tells employees going through a difficult time that they can resume their full responsibilities when they are able to but that she still thinks they're the best person for the job. She's also quick to point out when they do good work.

Drawing from her experience with Zuckerberg, Sandberg said she found that this little assurance didn't come across as an imposition on a vulnerable person, but as a comforting reassurance that they are still a valued member of the team and not an outsider marked by tragedy.

"I think people have a lot to learn from the example Mark set," Sandberg said in an interview with Business Insider's US editor-in-chief, Alyson Shontell, in May. "To be honest, I don't know how he knew this. I didn't know this. He did a bunch of stuff that I certainly never thought to do for people I worked with who were grieving. It's a pretty incredible story."

ADVERTISEMENT

You can see Sandberg's full "SuperSoul Sunday" interview on OWN on June 25 at 11 a.m. ET.

FOLLOW BUSINESS INSIDER AFRICA

Unblock notifications in browser settings.
ADVERTISEMENT

Recommended articles

10 African countries with the most troubling external debt in 2024

10 African countries with the most troubling external debt in 2024

10 African countries with the least soft power influence over the world

10 African countries with the least soft power influence over the world

Kenyan government rejects calls to ban TikTok, recommends tighter control over

Kenyan government rejects calls to ban TikTok, recommends tighter control over

Congo accuses Apple of conflict minerals in its supply chain

Congo accuses Apple of conflict minerals in its supply chain

Top 10 African countries with the highest fuel prices in April 2024

Top 10 African countries with the highest fuel prices in April 2024

The gold trade in Uganda makes a huge comeback

The gold trade in Uganda makes a huge comeback

Best live dealer casino: Top USA live casinos online

Best live dealer casino: Top USA live casinos online

Best real money online casinos USA: Top 10 casino sites in 2024

Best real money online casinos USA: Top 10 casino sites in 2024

OPEC excited about partnership with Namibia

OPEC excited about partnership with Namibia

ADVERTISEMENT