Africa Travel Business British Airways passengers agitated over poor services

The complaints of the customers include delays in flights, lack of permanent stands, old aircrafts, and poor customer service on flight.

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About 400 Ghanaian customers of British Airways have signed a petition seeking for the airline to improve its services.

The customers describe the airline’s services as below par and in need of urgent improvement.

The complaints of the customers include delays in flights, lack of permanent stands, old aircrafts, and poor customer service on flight.

The Ghana UK-based Achievement Awards Foundation has demanded that the airline halts the use of terminal three at the Heathrow Airport for flights to Ghana.

READ MORE: Photos British Airways plane catches fire in Las Vegas

The petition, that  was signed on behalf of all travellers to Ghana by the Ghana UK-Based Achievement Awards Foundation said, amongst other things that “Though British Airways charges some of the highest rates, the types of aircrafts provided by the airline is  below par.”

They therefore charged management of the company to, as a matter of urgency, improve their service as it may be  a deterrent to business travellers travelling between Ghana and the UK.

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