Pulse.com.gh logo

Punishment NCA sanctions Vodafone for poor service

The NCA has therefore directed all operators to improve their coverage in some localities in the region by December this year.

  • Published:
24/7 Live - Subscribe to the Pulse Newsletter!

The National Communications Authority (NCA) has sanctioned telecom operator, Vodafone for failing an aspect of the authority’s quality of service test conducted in the Eastern region this year.

This was revealed in a latest development released by the NCA after testing all the telcos in the country except Expresso on various quality matters in the Eastern region in August 2015.

According to NCA, Vodafone failed the call set up time test conducted in the region.

However, even though other telcos like Aitel, and Glo had call setup delays, Vodafone was the only one sanctioned.

The NCA has therefore directed all operators to improve their coverage in some localities in the region by December this year.

Meanwhile, MTN and Glo were assessed to give ‘GOOD’ speech quality. But Vodafone and Airtel were assessed to give ‘FAIR’ speech quality.

Tigo was assessed to give “POOR” speech quality in the Eastern region. All operators were in compliance in tested towns with the signaling congestion threshold of less than 1 percent (1%).

The test was conducted in 9 towns in the Eastern region including Akosombo, Kade Nkawkwaw, Nsawam, Yilo Krobo and Koforidua among others.

The tests bordered on the congestion Rate, Call Drop Rate, Voice Call Audio Quality and  Coverage Signal Strength of the various telcos among others.

Do you ever witness news or have a story that should be featured on Pulse Ghana?
Submit your stories, pictures and videos to us now via WhatsApp: +233507713497, Social Media @pulseghana: #PulseEyewitness & DM or Email: eyewitness@pulse.com.gh.

Recommended Articles

Recommended Videos

Top Articles

1 Ghana Politics Akufo-Addo fires Lands Commission bossbullet
2 Roshi Motman AirtelTigo CEO resignsbullet
3 MTN Ghana Selorm Adadevoh is MTN Ghana’s new CEObullet
4 Menzgold Ghana Don't deposit money with Menzgold – BoG cautions...bullet
5 Shirley Frimpong-Manso and Ken Attoh owe The Royal Bankbullet
6 Salaries In 2018 Here are the dates public workers will be...bullet
7 Menzgold Ghana Investment company closes down its Gold Vault...bullet
8 Fuel Price Hikes Fuel prices to drop again this weekbullet
9 Achimota Mall’s Sidewalk Sales Full of Swanky Shopping...bullet
10 Mahama boys prevented me from meeting him – Fibre...bullet

Top Videos

1 Forbes 2018 Africa's billionaires rich listbullet
2 Money Alert Meet Africa's richest womanbullet
3 New Discovery Ghana discovers new mineral, lithium in commercial...bullet
4 Dr Joseph Siaw Agyepong Nobody can collapse my company – JOSPONGbullet
5 Plane Crash Starbow suspends operations following plane crashbullet
6 Support Finance minister buys Kantanka carbullet
7 Bozoma Saint John 10 quotes from Uber top official, Bozoma,...bullet
8 Entrepreneurship How to be resourceful as an entrepreneurbullet
9 Entrepreneurship How To Get Ready To Get Started |...bullet
10 New Phone Nokia’s MWC 2018 Event in Under 10 Minutesbullet