The launch of SMILE is the latest in a list of innovative alternative banking channels introduced by uniBank to provide customers and the general public a hassle-free banking with the highest level of security.
SMILE is a new mobile banking service that provides uniBank customers and non – customers access to banking services and transactions 7 days a week. The service can simply be accessed through their mobile phones by using the shortcode *924#.
Speaking at the launch of the USSD-based service, Archie Hesse, CEO of Ghana Interbank Payment and Settlement Systems Limited (GHiPSS) exhorted uniBank to integrate the new service into ACH platforms for easy facilitation of other financial services like salary payment and port clearances.
Automated Clearing House (ACH) is an electronic network for financial transactions regulated by the Bank of Ghana through GHiPSS. ACH processes large volumes of credit and debit transactions in batches. ACH credit transfers include direct deposit, payroll and vendor payments.
Speaking at the event, Kofi Owusu Nhyira, CEO of Nsano noted that uniBank had moved into the "future" with the launch of the service. "uniBank has taken mobile banking a step further with SMILE", he said. He continued to hail the bank saying, "What we are launching is an epitome of what mobile banking ought to be".
According to Mr. Felix Nyarko-Pong, CEO of uniBank Ghana, the launch of the SMILE service is evident to the innovative stand the bank has taken in Ghana. "In our pursuit as an innovative bank, we came up with Smile, a 24//7 access to banking", he said