The aviation industry in Africa's most populous nation is characterised by flight delays, cancellations, missing baggage and overbooking and most times tagged as one of the most unreliable markets in Africa.
This was revealed in the 2019 first-quarter report released by the Consumer Protection Department of the Nigerian Civil Aviation Authority, NCAA, seen by Business Insider SSA by Pulse.
In the report which captured eight domestic airlines operating in the Nigerian space, more than half of the total flight operations within the period were delayed.
The eights airlines include Aero Contractors, Azman Air, Arik Air, Dana Air, Medview, Overland, Air Peace and Max Air.
Further checks by Business Insider SSA by Pulse showed that out of 14,735 flight operation for the three months, 7,926 were delayed and 181 flights were cancelled.
Captain Muktar Usman, NCCA’s Director-General, in a report last year, admitted that though the figures were alarming, he said no delay or outright cancellation is too much when it concerns the safety of lives.
Overall statistics for the three months:
- Number of flight operation: 5,420
- Delayed flights: 3,348
- Cancelled Flights: 121
- Number of flight operation: 4289
- Delayed flights: 2097
- Cancelled Flights: 46
- Number of flight operation: 5,026
- Delayed flights: 2,481
- Cancelled Flights: 14
Despite negative perception on local flights across Nigeria, three airlines performed exceptionally across local airports with less than 10 flight cancellations and low flight disruption in the period.
The three airlines according to the report include:
- Flight operations: 1,416
- Flight delay: 810
- Cancellation: 4
- Flight operations: 612
- Flight delay: 421
- Cancellation: 6
- Flight operations: 1,301
- Flight delay: 637
- Cancellation: 8
