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3G Service Provision in Ghana Vodafone, Tigo, Glo sanctioned for poor service

The NCA gave the three mobile operators a deadline of August, 2016  to improve their services to towns in the region.

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The National Communications Authority has sanctioned telecoms providers Vodafone, Tigo and Glo for providing poor quality of service in the  Ashanti Region of Ghana.

The NCA in the  latest  assessment of cellular mobile services report in the Ashanti Region,  revealed that Vodafone, Tigo and Glo had failed to meet the NCA’s standards for 3G service provision in the region.

Airtel’s voice subscribers decreased from 5,012,239 as at the end of March 2016 to 4,942,197 as at the end of April 2016, according to the NCA’s report. play Telecommunnication Companies in Ghana


The NCA gave the three mobile operators a deadline of August, 2016  to improve their services to towns in the region.

READ MORE: Ghana Digital Migration Communication Reports applaud NCA for swift digital TV migration

All telecommunication companies in the country were assessed, excerpt expresso.

The NCA says the assessment is in line with the 3G mobile license obligations of the telecommunication companies  and measures the consumer experience of users.

play Telecommunication Cell Site


All telecommunication companies are said to have failed the 3G compliance tests in major cities of the country with the exception of MTN. 

The report did not mention the punitive measures that will be meted out to the service providers who failed to meet the standards.

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