ADVERTISEMENT
RADP / Pulse Ghana  >  news  >  business

ECG to sell prepaid credit online

Magdalene Teiko Larnyoh

At a press conference the Managing Director of the company, Samuel Appiah, said the project will be piloted before it is rolled out officially for public use.

“Going forward, the company intends to ensure that all ECG payment metering system will be smart devoid of customers visiting vending points, but instead utilizing a mobile application to purchase credit online.”

READ ALSO: Here are the dates public workers will be paid in 2018

“Some of our customers on credit meters can also receive their bills and pay their bills through the mobile application,” he added.

ADVERTISEMENT

He was certain this new development will help avoid a recurrence of the current challenges ECG is facing with some of its prepared systems in the country.

Some customers of the ECG in Accra are finding it difficult to purchase prepaid credit for their meter, due to technical hitches with their servers.

READ ALSO: Punish Menzgold if found culpable – Nana Otuo

For more than 3 days over 30,000 customers of ECG, who use prepaid metres, have been unable to get refills from third-party vendors for the past three days.

But the Head of Communications at ECG, William Boateng, said their IT experts are working on the problem.

ADVERTISEMENT

This has led to many customers demanding that better technology is used in service delivery especially by state agencies.

The ECG still use manual methods in most of its operations.

But Appiah believes that the decision to introduce the official mobile app will help address these challenges.

Enhance Your Pulse News Experience!

Get rewards worth up to $20 when selected to participate in our exclusive focus group. Your input will help us to make informed decisions that align with your needs and preferences.

I've got feedback!
Magdalene Teiko Larnyoh Magdalene Teiko Larnyoh A feminist at heart and a lover of art. She loves to write on business, politics and health.

JOIN OUR PULSE COMMUNITY!

Unblock notifications in browser settings.
ADVERTISEMENT

Eyewitness? Submit your stories now via social or:

Email: eyewitness@pulse.com.gh

ADVERTISEMENT