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Vodafone Ghana Vodafone customers rant over alleged rip-offs on VodafoneX

The Vodafone X  is a  call and data lifestyle service launched by Vodafone Ghana in 2015 that offers drastic discounts on data and call charges.

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Vodafone Ghana

Customers of Vodafone Ghana have taken to Twitter to rant over what they describe as a " rip- off" on Vodafone X.

Vodafone X is a proposition designed by Vodafone and targeted at Ghanaian youth of all ages to empower them, supported by product offerings that give them the liberty to connect with things that excite them, Vodafone Ghana says.

X Quick
GH1.00 for 1 day
Free calls to X numbers Free SMS to Vodafone numbers50MBWhatsapp
X Social
GH 2.49 valid for 3 days
Free calls to X numbers Free SMS to Vodafone numbers200MBWhatsapp & Facebook
X Weekly
GH 5.99 valid for 7 days
Free calls to X numbers Free SMS to Vodafone numbers500MBWhatsapp,Facebook & Twitter
X Monthly 
GH 11.99 valid for 30 days
Free calls to X numbers Free SMS to Vodafone numbers1.2GBWhatsapp,Facebook & Twitter
Xtreme Monthly 
GH 24.99 valid for 30 days
Free calls to X numbers Free SMS to Vodafone numbers2.5GBWhatsapp,Facebook,Twitter and Instagram
Xtreme Plus
GH35.00 for 30 days
Free calls to X numbers Free SMS to Vodafone numbers3.5GBFree Whatsapp, Facbook, Twitter, Instagram,and SnapChat

In the past few days, however, customers on the service have been incensed over their call credits  and data running out faster than the Vodafone X offering stipulates, leading to the hashtag #BringbackourVodafoneX on twitter on Tuesday and Wednesday.

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Some of the  customers were infuriated by the fact that Vodafone Ghana did not give them any warning about the change, that is if it indeed is a change in product offering.

Others also complained that the one month data subscription is now getting exhausted in a week.

 

Other customers threatened ditching Vodafone Ghana for their competitors.

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