The Electricity Company of Ghana will soon credit customers who may have been unfairly billed after investigations determine so.
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Customers unfairly billed to be credited
"We are of the opinion that we should have a second look at the readings of the meter," John Jinapor said
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This follows numerous complaints by customers who say they are being over charged after the new tariff implementation.
Some have also complained of the efficiency of the ECG meters.
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A committee has been inaugurated by the Ministry of Power to look into the issues after the numerous complaints.
Deputy Minister for Power John Jinapor told journalists yesterday “we are of the opinion that we should have a second look at the readings of the meter.
"We are not going into calculations or determine how the tariffs was arrived at, what we want to do is an audit of the systems especially with the meters.”
This he says is to ensure it tallies with the tariff which has been gazette.
Following the implementation of new tariffs of 59.2% in December 2015 customers complained of the irregularities in the billing systems.
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The ECG later in a statement clarified that ““energy consumption and service charges and not the other cost and credit elements that are included in billing customers.”
Jinapor said after the audit by the committee which has a month to look into the issue “anybody who has been billed inappropriately or what we call over billed ECG will credit back meters to you”
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