The First Atlantic Bank has opened new branches as part of its banks expansion initiative to increase the reach to its customers.
The bank has opened these new branches as part of its banks expansion initiative to increase the reach to its customers.
’The bank’s strategic objective is to grow the network with excellent services and we hope to add about five branches more to bring the total to 31 branches by the end of the year’ Mrs Karen Akiwumi-Tanoh, Board Chairman of the Bank said.
He said the bank took pride in the quality of its staff and would continue to strive to give.
She stressed that excellent customer service delivery is the bank’s priority and lauded the staff of the bank for living up to that standard.
The branches come with all services available, offering retail, corporate and commercial banking in addition its electronic services.
“Our focus is to create banking institution that is responsive to the needs of customers with international trade facilitation as our strength, supporting our customers with trade finance and export of goods,” she said.
She also said that the bank would strive to identify, serve and fulfill the wants of its customers to uphold its value proposition
“We at First Atlantic Bank have set ourselves the broad objective of creating an institution that is responsive to the needs of our customers. “We have therefore positioned the Bank as a partner for Individuals, Businesses and other corporate institutions across the length and breadth of the country,” she said.
Mr Odun Odunfa, the Managing Director of the Bank, said their outfit was determined to bring superior services to customers through efficient and simple transactions.
He assured customers that the Bank would continue to develop innovative products to meet their needs.
Head of Banking Supervision, Bank of Ghana; Mr Raymond Amanfo who was the guest of honor at the opening of the Ring Road Branch, said the Bank should endeavor to meet reliably and efficiently meet the needs of clients’
He encouraged the management of the bank to train the staff in lawful banking processes and procedures to avoid any violations