Man arrested for calling telecom company 24,000 times to complain about bad services

Everybody has been complaining about the bad services rendered by telecommunication companies at high costs but for a single customer to call a telecommunication company 24,000 times just to make complaints is mind-boggling.

Man arrested for calling telecom company 24,000 times to complain about bad services

A 71-year-old pensioner from Saitama, Japan, was recently arrested and charged with obstruction of business after allegedly calling the toll-free number of his telecom provider a whopping 24,000 times over the last two years, to complain about the service and demand apologies, reports.

According to the news website, in October alone, Akitoshi Okamoto, a 71-year-old man from Kasukabe City, allegedly called the toll-free number of Japanese telecom giant KDDI 411 times in a single week to complain about his phone not being able to pick up radio broadcasts.

KDDI claimed to have registered around 24,000 calls from Okamoto alone over the last two years, which if broken down amounts to an average of 33 phone calls a day.

The company said it had been ignoring the nuisance but chose this time around to involve the police because it became unbearable.

It added that the old man’s 411 complaint phone-calls within just a week took a toll on its call centre staff, as well as interfered with their capacity to assist other company clients.

Reports say Okamoto at times called the KDDI support number just to ask that representatives of the company “come and apologize for violating our contract and for unfair business practices”.

He was reportedly arrested last month and has been charged with obstruction of business, a Japanese crime generally defined as interfering with someone’s ability to do regular business.

The old man sees his arrest over what he believes is a pursuit of his right as victimization.

Well, some people agree with him but others have held the view that his conduct was deliberate, and he must bear the consequences.

A Twitter user wrote: “He probably believes that because he’s the victim, it gives him the right to act horribly to other people.”

Another user also said: “Seems like they should have reported him sooner.”


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