Ghana’s Communication Ministry gives 30 days ultimatum to telcos to compensate subscribers following the upfront deduction of Communication Service Tax

The Communications Ministry in Ghana has issued a directive to Telecommunication networks in the country to compensate their subscribers following the upfront deduction of the Communication Service Tax (CST) within the next 4-6 weeks.

Ursula-Owusu-Ekuful, Minister of Communications

The ministry stated that failure on the part of telcos to adhere to the instruction will result in a sanction per the law.

The Minister of Communications, Ursula Owusu Ekuful said this while she spoke to Accra based Joy FM.

She emphasized that “if you flout the regulations per the directives of the regulator, it calls for a suspension or revocation of your license which the law clearly states.”

Mrs Owusu Ekuful’s statement comes after telcos were asked by the government to put a hold on the 9% CST levy charged mobile phone users.


She disclosed that the conclusion came after a meeting with the Finance Ministry, Ghana Revenue Authority and the Ministry of Communications.

“They (telcos) had a meeting last week with a joint meeting with Finance Minister, Ghana Revenue Authority and the Ministry of Communications and they said would abide by the directives as given but they do need some time to configure their systems to enable it take effect and they will compensate the subscribers for whatever they lost within that period,” she noted.

Meanwhile, the telcos operating in the country have stated that although they will abide by the directives, they needed about 16 months to configure their systems for it to take effect.

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