The Commission explained that it is punishing ECG for the non-provision of services to its clients during a three-day strike by staff of the Company.

This was contained in a statement signed by the Public Affairs Director of PURC, Nana Yaa Jantuah.

The statement warned that

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The staff of ECG embarked on a nationwide sit-down strike for three-day in protest of a government decision to release ECG to a concessionaire.

During this time the PURC asked the leaders of the Company to put in contingency measures to ensure that customers are served without any hitches. This request was not met by ECG.

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The PURC argues that this is a breach of LI 1861 and LI 1935 hence the need for the Commission to protect the consumer.