Scam Alert: ECG warns customers against MoMo fraudsters

The Electricity Company of Ghana (ECG) has cautioned its customers and the general public against dealing with fraudsters via mobile money.

ECG customers should only initiate transactions through ECG POWER (Mobile App or short code *226#)

A statement issued by ECG indicated that “the mode of operation of these fraudsters is that they call, send SMS or WhatsApp messages to unsuspecting customers demanding payment for various services, including service connection and electricity consumed through mobile money (MoMo) transactions”.

“ECG wishes to bring to the notice of all customers and the general public that apart from customers personally initiating transactions through ECG POWER (Mobile app or shortcode *226#), ECG will not demand payment for services through mobile money,” the statement added.

The statement, therefore, advised customers “to make payments for all ECG-related services to ECG cashiers and obtain receipts, accordingly”.

“We take this opportunity to urge all customers to beware of these fraudsters, as we work with security agencies to track and bring the perpetrators to book,” it further noted.

Read the full statement below:

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