Uber In Ghana There is a robbery allegation between rider and driver - Uber needs to act now

In a Facebook post, one Bismark Shiamatey said he requested an Uber service to take him home only for him to be robbed of his belongings.

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A passenger has narrated his ordeal of how an Uber driver and his accomplices allegedly robbed him of some his belongings and his money.

In a Facebook post, one Bismark Shiamatey said he requested an Uber service to take him home.

“The Uber driver(Peter) and his accomplices robbed, hit me and Kelsey with the uber car and the accomplice car which followed us to our destination. In the process, I sustained several injuries on my hands.”

“They bolted away with our iPhone 7s, my bag(Containing Ghc8000, AirPod, watch, spectacle, power bank, Surfline, business cards and fliers) and Kelsey's purse(Also containing Ghc450).”

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According to Shiamatey the incident which happened over a month ago has been reported to the Police and Uber Ghana.


However, “Uber Ghana has since declined to provide details of the uber driver for further investigations.”

Meanwhile, the owner of the car Patrick was using for Uber has responded to the allegations.

Raymond Oppong said Shiamatey’s narrative is wrong.

“The gentleman is misrepresenting the facts and tarnishing the image of the driver for nothing.”

Below is the full response from the Uber car owner, Raymond Oppong:

My attention has been drawn to this post making rounds on social media about an Uber Driver I personally know. Please, this is not true. Kindly disregard. The gentleman is misrepresenting the facts and tarnishing the image of the driver for nothing.

The driver and the passenger had a misunderstanding around Haatso Agbogba where the incidence happened. While they were out of the car in the dark sorting their issues, 2 gentlemen approached and made away with items in the car. Including the Driver’s phone and sales for the day. The Passenger assaulted the driver and damaged his car. The driver was hurt and his car windscreen was broken. The driver called me immediately the incidence happened to report. He then reported the case immediately to Agbogba police station. The police inspector went with him to the place the incidence happened and later gave him a police report to the hospital to get treatment and report the following day. The next day he reported the case to Uber office in Accra with details including the contact number of the police CID he reported the incidence too. Subsequently, he has been visiting the Uber office frequently to follow up on the investigation being carried out by Uber.

The driver is called Peter and he works for me. The car his drives has a GPS tracker that allows me to see and even play back the route he uses daily. Details of stops he makes and how long he stops for can all be tracked.

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Peter is not a criminal and has provided Uber office with all the information they require for the investigation which is ongoing. He is available to anyone who genuinely is looking for me.

It is unfortunate that someone will tarnish his reputation this way.

The gentleman who posted this is aware the issue is being investigated by Uber and there is no way Peter can hide from Uber. If anyone is aware how the Uber driver system works, you will appreciate that it is not easy for drivers to evade the system. He has Peter’s picture on his post because the system allows you to see the pictures of the drivers as well as their contact details. Uber has access to his bank details, driver’s license and particulars of the car. Peter is available any day to assist with the investigation since he was also a victim of what happened that night. The fact that he has not gone on social media to post pictures of injuries he sustained as a result of the assault from the passenger and his broken car screen does not mean he has something to hide. He also has his suspicions that the passenger and his girlfriend might have arranged with the thieves to attack him. Maybe if he had also gone on Facebook to share his story with pictures then he will also be seen as a victim.

The earlier Uber complete investigation on this and sets the records straight, the better it is for all parties.

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