Marwako suspends abusive manager following boycott threat
In a statement signed by its Chief Executive Officer, Alhaji Marwan Mohammed, Marwako said it regret the incident, adding that "the branch supervisor at the centre of the unfortunate development has since been suspended, without prejudice, pending investigations and disciplinary sanctions over the alleged act."
"Management assures its clients and the general public that it does not and will never condone mistreatment of its workers and therefore condemns in no uncertain terms the alleged assault," the statement added.
The branch manager at the centre of the storm is Jihad Chaaban, a Lebanese national, who has been given a police enquiry bail.
Chaaban reportedly grabbed the head of the lady (whose name has been withheld) and dipped her face into a blended pepper.
Chaaban after the act subsequently locked her up with the burning hurting eye preventing her colleagues to rescue her from the situation.
There have been numerous incidents of abuse of Ghanaians in foreign-owned businesses. In March 2016, Young Gyu Lee, a Korean national and the chief executive officer of the PeterPan restaurant was charged with assault after he slapped a Ghanaian employee with hot pizza.
Management of Marwako noted in the statement that "it is cooperating fully with and assisting police to establish the true facts for the purposes of allowing the laws of Ghana to be applied accordingly."
It said Mr Jihad Chaaban has been interrogated by police and is currently on bail pending further processes.
Earlier a senior NDC MP, Rashid Pelpuo, called on the police to see to the logical conclusion of the matter.
He told Accra-based Citi FM that So many of this have happened in this country.
"So many of our compatriots have suffered under the hands of people who don't treat them as if were in a country with laws.
"I have about some Indian person who maltreated and nearly killed a Ghanaian. I have heard about a Lebanese who did same to a Ghanaian, I have heard another today about another Lebanese who did that. This should not happen in this country.
"We have laws in this country, we have laws of engagement. We have laws about how employees and employers relate; Labour law.
"So you don't just treat somebody, attack her personality or his personality just because they are working for you."
Meanwhile, a social media campaign to boycott the services of Marwako is gaining traction.
With the hashtags, #BoycottMarwako and #NoMarwako, Ghanaians on social media have been expressing outrage about the latest incident of employee abuse.
Eyewitness? Submit your stories now via social or: