The Director-General of the National Communications Authority (NCA), Williams Mathew Tevie, has expressed satisfaction with the quality of voice and data service provided by the

According to him, sanctions were one of the tools used to ensure that the service providers give off the best of service.

"I am sure you will agree with me that the service quality has improved over the years because of the stringent measures the NCA has put in place to make sure that the quality is really improved in terms of making sure the various technologies are employed within the deliver proper service to the consumer," he told journalists at a symposium organised by the authority under the theme:

"We have been giving out fines. For example, we have giving fines out to MTN, to Vodafone, to Tigo, Airtel for not doing certain things in certain areas. For example, they have certain obligations, and if they don't meet those obligations, it affects the consumer," he added.

Tevie said the NCA continuously measures the performances of the mobile service operators to ensure that they improve their service.

"In the coming weeks, in the coming month, in the coming years, we will give fines so long as they don't meet the obligations they are supposed to meet," he said.