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Investment Trouble DKM customers besiege office in Sunyani

The customers say the suffering and hardship they have had to endure due to the company’s failure to release their monies cannot continue.

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Angry customers of DKM Financial Services in the Brong Ahafo regional capital, Sunyani besieged one of the offices of the company, rioting to demand the release of their savings.

The customers who have been waiting for the release of their monies since September say they cannot wait any longer.

They told Joy News’ Precious Semevoh that the suffering and hardship they have had to endure due to the company’s failure to release their monies cannot continue.

Related: > Judgement BOG to announce final verdict on suspended DKM Finance

The customers have refused to leave the company’s premises until their monies are released.

“All I want is my money and I’m not leaving here until I get it. I need the money to pay my children’s school fees, school have reopened for two months and my child is sitting at home because they have refused to give me my money”, one woman told Precious.

“The destruction we have caused today will be nothing compared to what we will do if they do not release our money by the end of the month”, another customer said.

A male worker of the company was beaten up by the livid customers. His only crime was relaying information to them that the company would not be able to disburse money to them today.

The customers have also destroyed properties belonging to the company, smashing glass doors and windows with bricks.

A combined police and military force have been deployed to the premises to maintain law and order.

Meanwhile, patients at the Rabito Clinic – owned by father of DKM’s Chief Executive Officer – have been held hostage.

Efforts to get management of the facility to comment on the issue have been unsuccessful.


Meanwhile, the Techiman office of the company has also been locked up leaving customers stranded outside.

The customers who have travelled across the country to assess their funds say they will spend the night there if need be and have vowed to attack any staff of the company.

Related: > Murky Staff of DKM escape acid attack by aggrieved customers

The situation there is worrying because there are no police officers at the Techiman branch to forestall any strike by customers.

The BoG banned operations of the company in May for violating the Banking Act 2004 (Act 673).

According to the BoG, the company carried its operations in a manner that was detrimental to the interest of depositors.

Related: > Murky DKM management hide behind BOG to freeze payment of customers' interests

The move also banned customers of the microfinance company from making withdrawals from any of its branches nationwide.

The ban was however lifted in September and since then some customers have fruitlessly journeyed to the company on many occasions to withdraw their funds but end up with excuses each time.

Source: Joy Fm

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