Pulse.com.gh logo
Go


Telecommunications in Ghana Airtel to remove customers without proper registration details

In line with this objective, telecommunications giant Airtel has over the last few months commenced an extensive ‘Know Your Customer’ (KYC) process to regularize customers’ details and to drive compliance.

  • Published: , Refreshed:
Airtel Ghana play

Airtel Ghana

Airtel Ghana has undertaken a major clean-up of its customer database in accordance with regulatory conditions of the National Accreditation Authority.

The exercise, which began in April is expected to continue to 30 September, 2016, involve activities that will lead to updating of the company’s customers information in line with the stipulations of the NCA.

Customers who fail to update their information accordingly will have to be deleted.

In line with this objective, telecommunications giant Airtel has over the last few months commenced an extensive ‘Know Your Customer’ (KYC) process to regularize customers’ details and to drive compliance.

READ MORE: Airtel Money Airtel, FAB partner to provide customers with e-money innovations

Speaking to the rationale behind the action, Airtel’s Director for Legal and Corporate Affairs, Hannah Agbozo said “The exercise is in line with regulatory requirements and our focus is to ensure that customers’ details are complete and up to date.

We have, since April, been engaging customers using various channels to ensure that they take the appropriate actions to bring their accounts up to date.

Customers can visit our shops anytime between now and end of August to regularize their details. Alternatively, they can also send a blank text message to short code 400 to check their registration details”.

She continued “to ensure full compliance, we are deactivating accounts that do not fully comply with KYC requirements.

Do you ever witness news or have a story that should be featured on Pulse Ghana?
Submit your stories, pictures and videos to us now via WhatsApp: +233507713497, Social Media @pulseghana: #PulseEyewitness & DM or Email: eyewitness@pulse.com.gh.

Recommended Articles

Recommended Videos




Top Articles

1 Breaking Otabil finally breaks silence on banking controversiesbullet
2 Capital Bank Collapse Here are the roles of a non-executive board chairbullet
3 Bank Collapse Capital Bank Board misused GHC 610 million from BoG –...bullet
4 Investment banks in Ghana Top 5 investment banks in Ghana and why...bullet
5 Collapse Bank Here’s what former staffs of Capital Bank are...bullet
6 Nana Appiah Mensah Menzgold boss apologises to BoG after...bullet
7 Banks Collapse Accounts of defunct Royal Bank managers frozenbullet
8 IMANI Boss Attacking Otabil over Capital Bank collapse...bullet
9 Banking Issues "Collapsed banks didn't fail; they were...bullet
10 Collapsed Banks Here are the auditing firms for the 7...bullet

Top Videos

1 Former Capital Bank staff grills pork for survivalbullet
2 New Discovery Ghana discovers new mineral, lithium in commercial...bullet
3 Forbes 2018 Africa's billionaires rich listbullet
4 Money Alert Meet Africa's richest womanbullet
5 Support Finance minister buys Kantanka carbullet
6 Dr Joseph Siaw Agyepong Nobody can collapse my company – JOSPONGbullet
7 Plane Crash Starbow suspends operations following plane crashbullet
8 Tech 6 reasons you should buy an iPhone SE instead of any...bullet
9 Bozoma Saint John 10 quotes from Uber top official,...bullet
10 New Phone Nokia’s MWC 2018 Event in Under 10 Minutesbullet

Business