The Electricity Company of Ghana has retrieved a total of 21 million Ghana Cedis since August 2015.
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He then cautioned the staff against collaborating with thieves to cheat the company.
“We have introduced a new customer complaint number to encourage our customers to report any form of staff misconduct they encounter. We have a special team that will investigate every complaint and no guilty staff will be shielded,” he stressed.
Mr Dwamena said the ECG was investing heavily in personnel and equipment to satisfy clients with reliable electricity services, and called for support from all.
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Mr Joseph Forson, Volta Regional General Manager of ECG, said mechanisms were being instituted to retrieve debts owed the company by various Ministries, Departments and Agencies (MDAs) in the region.