Korle Bu investigates Mzbel’s claim that ‘no bed’ delay led to sister’s death

• Korle Bu Teaching Hospital has launched an investigation into Mzbel’s claims that her sister died after allegedly being unable to secure a hospital bed, and has asked the musician and her family to provide more information.

• The hospital said it is trying to establish whether the patient was denied admission upon arrival or had been advised to wait for a bed before being transferred to the facility.

• Korle Bu reiterated that no emergency patient should be refused treatment, stating that additional beds have been acquired and warning that any staff found deliberately denying emergency care would face investigation.

In a statement issued following the circulation of Mzbel’s emotional social media video, the hospital said it was treating the allegations with the utmost seriousness and had already begun efforts to establish the facts surrounding the incident.

According to the hospital, management has been attempting to contact Mzbel and her family to obtain further information that will assist in a thorough investigation.

The hospital said it was seeking to determine whether the deceased was formally referred to Korle Bu and denied admission upon arrival, or whether she had not yet been transferred to the facility and was instead advised to wait until a bed became available.

The statement said;

Korle Bu further stressed that it remains committed to the government's directive that no emergency patient should be turned away from a public hospital.

Management explained that following President John Mahama’s directive during the 2026 State of the Nation Address, the hospital's board instructed all departments to ensure full compliance with the policy. It added that the Minister for Health had since reinforced the directive.

The hospital also disclosed that it has acquired additional beds and other medical facilities to reduce the challenges associated with bed shortages.

The statement added;

This comes after Mzbel recently revealed in a tearful video that her sister had died after allegedly being unable to secure admission at Korle Bu Teaching Hospital because there was no bed available.

The musician claimed her sister was rushed to the hospital in critical condition but was turned away due to a lack of space, alleging that the delay in receiving medical attention contributed to her death. Her account sparked widespread public debate, with many Ghanaians sharing similar experiences and renewing concerns over the persistent "no-bed syndrome" in some of the country's public health facilities.

Korle Bu also encouraged patients and their relatives to report concerns through its official complaints channels, including its telephone lines, website complaints portal and QR code system, noting that complaints received through these platforms are promptly investigated.

The hospital concluded by expressing its condolences to Mzbel and her family while pledging to conduct a fair, transparent and professional investigation into the matter.