KLM says it will pay €600 each to stranded passengers who could not board their flight due to overbooking on Saturday.

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The Ghana Country manager for KLM Royal Dutch Airlines, Dick van Nieuwenhuyzen, who confirmed the incident, said three of the affected passengers were booked in a hotel while the rest went back homes.

“All passengers have been informed that they will get tonight, a denied boarding compensation of 600 Euros irrespective of the preferred airspace," he said. "They got 50 cedis transport allowance."

According to him, flight overbooking is a normal practice because some passengers may not show up.

"What is normal practice and not specific to KLM is that airlines are always overbooking their flights because there are ‘no-show passengers,’" he said.

He continued:"For example we have had thirty-five passengers booked but not showing up so what normally is being done is to overbook the flight otherwise you will leave with empty seats.

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"And most of these things if they go correctly, then you could accept all passengers but once in a while, you get more passengers than seats available and that is a normal practice in the airline industry."