The mother of the six-weeks-old baby said the hospital asked her to pay GHC10 before a folder could be issued for her to see a doctor.
The child was left unattended because the mother could not afford the cost of a patient folder – GHC10.
In an interview with TV3, Azumah Atiah said she reported to the hospital at about 8:00 pm on Monday with a suspected case of convulsion.
The hospital asked her to pay GHC10 before a folder could be issued for her to see a doctor.
Atiah said even though she informed them that she was a subscriber of National Health Insurance Scheme (NHIS), they told her NHIS does not cover the cost of the patient folder.
She said she only had GHC5 on her at the time. She, therefore, pleaded with the officials to accept the part payment but they refused to take it.
Atiah then left the baby on a bench at the Out Patient Department (OPD) of the hospital hoping to find an extra GHC5 to pay for the full cost.
After 30 minutes, Atiah returned unsuccessful but met her baby in a worse condition. The baby was foaming at the mouth with high temperature too.
A man who saw her frustrated gave her GHC5 to pay for the folder but it was too late.
Her baby girl had passed away.
The body of the baby has since been released to the bereaved family for burial.
Atiah and her family are demanding for an investigation and possible sanction applied if officials are found guilty in the death of her child.
Meanwhile, the Assembly Member for Aramkoliga a suburb of Zebilla, Layo Nduy Nguy, has supported the call for an investigation into the incident.
In a related development, the Bawku West District Health Director, Samuel Aruba, said the Medical Director and the Matron at the hospital were not aware of such an incident at the facility.
He, however, apologised for the tragedy.